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Why do you have the VIP Client Program?

  • At Pinkiou, we strive to design our products from a consumer perspective with a commitment to constant improvement. The VIP Client Program was created so we can more directly engage with users to learn how we can do better. Particularly for our newly released products, we offer a limited supply of free test samples in exchange for early feedback. This feedback helps us better gauge market response and get a head start on any areas that might need improvement. We also encourage VIP Clients to share their reviews publicly to help inform prospective buyers about what they can expect from new Pinkiou products.
  • VIP Clients are individuals who not only appreciate free product. They are pioneers who enjoy testing, sharing helpful suggestions to our product, marketing, and customer service teams. They also enjoy sharing their experiences with other prospective buyers.

What are the Program benefits?

  • VIP Clients can apply for a free Pinkiou product to review and keep up to 5 times every year (12 months from first product request). Selections will vary to reflect our product focus, but VIP Clients may choose according to their own interest – there is no obligation to receive or review an undesired product.
  • VIP Client will also receive regular exclusive discounts on Pinkiou products and have the opportunity to get bonus gifts after helping us complete surveys.

What are the Program responsibilities?

  • VIP Clients are expected to test and provide detailed and unbiased feedback on the test sample within one week of receiving the product. If circumstances prevent a VIP Clients from providing timely feedback, they are expected to provide advanced notice. Delayed feedback may impact eligibility to apply for future Pinkiou products.
  • VIP Clients are expected to help us by completing surveys that help us improve our products and brand image.
  • If in need of assistance during the testing, VIP Clients are encouraged to contact our customer support team (support@Pinkiou.com) directly.

Who is eligible to apply?

This program is not open to the public. Applicants are selected based on several criteria, including their history and helpfulness of reviews on Amazon and other sites such as YouTube, tech websites, forums, etc. Some basic requirements for application:

  1. Location:

Applicants must reside in one of the following countries: the United States, the United Kingdom, Germany, Japan, Canada, France, Italy, Spain.

  1. Active and helpful history:

we have to limit our program to applicants qualifying for the requirements below: Comprehensive and detailed review history ; Active online presence on platforms, such as major tech websites (Top 100,000 on Alexa global rank and quality posts/threads), YouTube (at least 5000 subscribers & quality video), other forums (top 100,000 on Alexa global rank & senior member with quality posts/threads);  website, YouTube or forum must be provided for evaluation. Pinkiou maintains full rights to judge and determine an applicant’s acceptance into the VIP Client Program.

I'm a new VIP Client. How do I get started?

To get started, please log in and choose the product you would like to review.

  1. Log into your VIP Client account.
  2. Click “VIP CLIENTS” at the top of the page.
  3. Select one of the products displayed.
  4. Click “GET SAMPLE” for the product you want to review. You will receive a delivery notification from kevinoyang@Pinkiou.com within 3 business days. Please note that you may only review one product at a time. If a product shows “SAMPLE CLAIMED”, samples for that product are no longer available.

What if I am not interested in the current product selections?

If none of the current products strike your fancy, please wait for an update of selection which typically occurs every couple weeks.

How will I be notified of new product selections?

To receive more customized updates, please indicate your preferences, interests, and relevant devices in your application. VIP Clients who miss the chance to review any Pinkiou products for 3 consecutive months can directly email kevinoyang@Pinkiou.com under the title “VIP Client – Product Waiting List Request” to be placed on the review waiting list.

Pre-Sales Question?

For the the client who is not aware about how to use the product or Not well understanding the function of our products. You are welcome to browse our product manual in the support page. You are also welcome to email us about the your concerns about the details of the product before place an order. Email us at sales@pinkiou.com or get instant support online. Support Forums

After Sells

We always take our clients’ happy shopping experience at Pinkiou as our TOP 1 target. Please feel free to contact us anytime if you are not happy with any product or service we provide. We will try our best to provide you an better product or service until you are happy.  You are welcome to contact us by the form in the Return and Exchange page. Contact Support

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